EDI pricing, contracts and billing
How EDI is priced, what EDI-VAN costs, and how contracts and billing work.
- How much does it cost to send orders and invoices to Walmart, 6,000 documents per year?
- What is the difference between the Direct, Custom, and Dedicated types?
- Are received documents and acknowledgments also charged?
- Is there a cost when I first connect?
- How is pricing determined?
- What are the differences between the STARTER, GROWTH, and SCALE plans?
- How are documents counted?
- How does pricing change as I add trading partners?
- How much does it cost to add a document type?
- What happens if I exceed my committed document volume?
- What currency is billing in?
- Does the price include VAT?
- Can I sign a monthly contract?
- Can I change or cancel my plan mid-term?
- Are there any costs besides the plan fee?
- How does your pricing compare with other EDI services?
- How do I get a final quote?
- What is the open package for the dedicated plan?
- How much extra does it cost if my partner uses a different VAN?
- How much does EDI cost for a small supplier?
- Do VANs charge per transaction or per document?
- What do EDI providers charge per document?
- How much does it cost to add another trading partner?
- What is a typical EDI setup fee?
- Is EDI mapping charged separately, and how much does it usually cost?
- How much does web EDI cost per month?
- What is the cheapest EDI option for a small business?
- What are common hidden EDI fees?
- Is ERP integration included in the EDI subscription, and how much does it cost?
- Who pays for EDI when a retailer requires suppliers to use it, and can I make suppliers pay?
- How much does a modern cloud EDI platform cost?
- Which EDI method is cheapest for high volume?
- What are kilo-character charges on a VAN, and why do VANs bill that way?
- How does per-kilocharacter EDI pricing work?
- Do EDI providers charge for both inbound and outbound documents?
- Is testing included in the setup fee, or charged per testing cycle?
- Do EDI providers charge for map changes?
- Is web EDI cheaper than integrated EDI?
- Are VAN fees included in EDI pricing?
- Is technical support included in the monthly EDI price?
- Are there overage fees if we exceed our monthly transaction limit?
- Are acknowledgments like 997s included in EDI pricing?
- Is per-trading-partner pricing better than per-document pricing?
- Are EDI contracts usually month-to-month or annual?
- Do EDI providers offer discounts for annual contracts?
- What should an EDI contract include?
- Are there cancellation fees for ending an EDI contract early?
- Are there transaction, mailbox, or data-volume limits?
- Does the contract include a minimum commitment or automatic renewal?
- Does the contract guarantee a specific uptime percentage, and what compensation applies if it's missed?
- How can I reduce EDI costs for low-volume suppliers?
- Is API integration cheaper than EDI for a small business?
- Is there any free EDI software for a small business?
- Are there EDI providers with no setup fee?
- Should I choose a monthly EDI plan or pay per transaction?
- Is outsourcing EDI cheaper than building it in-house?
- Will I be charged separately for each retailer or trading partner?
- Are there ways to reduce the initial cost of EDI?
- Are trading partner fees charged monthly or annually?
- Do EDI providers charge mailbox fees?
- Are there fees for archived EDI documents?
- Are AS2 certificates charged separately?
- Do EDI providers charge for API access?
- Do EDI providers charge for failed or rejected transactions?
- Can EDI prices increase during a contract term?
- What renewal terms should I watch for in an EDI agreement?
- What is financial EDI?
- Who owns the EDI data, us or the EDI provider?
- Do you offer an SLA for EDI uptime and message delivery?
How much does it cost to send orders and invoices to Walmart, 6,000 documents per year?
For 1 Walmart partner, 850 purchase orders + 810 invoices (2 document types), at 6,000 documents per year, the cost is $2,950/year (Custom type basis).
Breakdown:
- STARTER bundle: $1,960 (1 trading partner, 1 document type, 4,000 sent documents)
- Additional document type: $330
- Additional 2,000 documents: $330 × 2 = $660
- Total: $2,950/year
That works out to about $245 per month. Received documents and acknowledgments (997) are free.
This is a reference quote. The final price is set after you apply through Contact us or help@edi-van.com.
Ask our AI assistant about this →What is the difference between the Direct, Custom, and Dedicated types?
Here are the main differences between the three service types:
Direct — lowest price
- EDI-VAN provides only the transmission network and the input screens
- You handle document format conversion, trading partner testing, and go-live yourself
- For customers with technical capability
Custom — most popular (main pricing plan)
- EDI-VAN supports format conversion, trading partner testing, and go-live
- If an error occurs, we respond when you ask
- You can get started without development experience
Dedicated — highest level of support
- Everything in Custom + EDI-VAN takes charge of trading partner go-live
- We find problems first (no 997 received, rejections, missing files, etc.) and contact you
- Includes designing the ERP data extraction (development is done by you)
- Separate fee per trading partner (about $2,500–4,200, with an additional charge if 856 is included)
Summary: Direct is cheaper but you do the work · Custom is the standard · Dedicated hands over the management as well
Is there anything else you would like to know?
Ask our AI assistant about this →Are received documents and acknowledgments also charged?
No, received documents and acknowledgments are free.
This means all documents you receive from trading partners (850, 810, etc.) and acknowledgments (997) are not charged, and only sent documents are counted. This is one of the big advantages of EDI-VAN pricing.
Ask our AI assistant about this →Is there a cost when I first connect?
No, there is no registration or testing fee. Every EDI-VAN pricing plan (STARTER, GROWTH, SCALE) includes connection registration and test round trips.
You only pay the annual fee:
- STARTER $1,960/year (1 trading partner, 1 document type, 4,000 documents per year)
- GROWTH $5,880/year (3 trading partners, 3 document types, 12,000 documents per year)
- SCALE $19,600/year (10 trading partners, 10 document types, 40,000 documents per year)
If you have any questions, please Contact us or email help@edi-van.com.
Ask our AI assistant about this →How is pricing determined?
Pricing is determined by three factors: the number of trading partners, the number of document types, and the number of documents sent. Prices are annual, quoted in US dollars, and exclude VAT. Only documents you send are counted; documents you receive and 997 acknowledgments are free. The price for your conditions is calculated instantly by the calculator on the pricing page or by AI chat. A firm quote is provided after a consultation.
Ask our AI assistant about this →What are the differences between the STARTER, GROWTH, and SCALE plans?
The three plans differ in the number of trading partners, document types, and sent documents included (based on a custom setup).
- STARTER $1,960/year: 1 trading partner, 1 document type, 4,000 sent documents, connection registration and test round trips included
- GROWTH $5,880/year: 3 trading partners, 3 document types, 12,000 sent documents, X12↔EDIFACT format conversion included
- SCALE $19,600/year: 10 trading partners, 10 document types, 40,000 sent documents, priority support, 3-year document retention
Anything you need beyond what is included can be added with extra options, and the calculator shows the cheapest combination that fits your conditions. There is no setup fee.
Ask our AI assistant about this →How are documents counted?
Only documents you send are counted. Documents you receive and 997 acknowledgments (reply messages confirming that a document was received successfully) are not counted and are free. The count is the total of documents sent to all trading partners over one year. For example, if you send 856 ship notices and 810 invoices and receive 850 purchase orders, only the 856 and 810 documents you send are counted.
Ask our AI assistant about this →How does pricing change as I add trading partners?
Each additional trading partner adds $330 per year (based on a custom setup). However, because document types are counted per trading partner, the number of document types (at $330 per year each) also increases by the number of documents you exchange with the new partner. As you grow to several trading partners, the GROWTH (3 partners) or SCALE (10 partners) bundle may be cheaper. The calculator on the pricing page instantly works out the cheapest combination. The dedicated option adds a one-time opening package for each trading partner (about $2,500–4,200, tentative before confirmation).
Ask our AI assistant about this →How much does it cost to add a document type?
Each additional document type costs $330 per year (based on a custom setup). Here, one document type means "one document of one trading partner." For example, a Walmart 850 purchase order and a Walmart 810 invoice count as 2 document types. Documents you receive also need to be converted to your format, so although they are free of charge, they still count as document types. The price for your conditions is calculated instantly by the calculator or by AI chat.
Ask our AI assistant about this →What happens if I exceed my committed document volume?
As the number of documents you send grows, an additional $330 is charged per 1,000 documents (a customized public rate). Documents you receive and 997 acknowledgments do not count toward the total. If you expect your usage to grow, a GROWTH or SCALE bundle may be cheaper, so compare them with the calculator. The specific way overages during the year are settled will be explained at the contract stage.
Ask our AI assistant about this →What currency is billing in?
Pricing is based on US dollars (USD). Amounts shown on the site in local currencies such as Korean won are approximate values calculated at that day's exchange rate. VAT is charged separately, and you can also pay the annual fee in monthly installments. The actual billing currency and payment method will be explained after your consultation.
Ask our AI assistant about this →Does the price include VAT?
No, EDI-VAN prices do not include VAT. The price table, calculator amounts and quote amounts are all shown excluding VAT. Prices are based on US dollars, and local currency amounts are approximate values calculated at that day's exchange rate. The final amount will be provided in a quote after your consultation.
Ask our AI assistant about this →Can I sign a monthly contract?
Pricing is annual by default, and you can split the annual fee into monthly payments. For example, STARTER ($1,960/year) can be paid in monthly installments of about $163. The contract term and billing method will be explained after your consultation. Please note your preferred option when you Contact us.
Ask our AI assistant about this →Can I change or cancel my plan mid-term?
The conditions for changing or canceling a plan are explained at the contract stage. Pricing is determined by the number of trading partners, the number of document types and the number of documents sent. So if your partners or documents increase, the structure lets you add optional extras or move to a larger bundle (GROWTH or SCALE). We will confirm the specific conditions in your consultation, so please Contact us.
Ask our AI assistant about this →Are there any costs besides the plan fee?
Beyond the basic annual fee, the following costs may apply depending on your situation. There is no setup fee for the initial connection.
- If your partner uses a different VAN (a network that receives documents and forwards them on your behalf), the actual communication cost for that VAN is charged separately. We tell you the estimated amount before you start and set a monthly cap.
- Integration with your own system or a dedicated network is quoted separately.
- If you choose the dedicated option, a one-time onboarding package fee applies for each trading partner.
- If you also build an EDI ERP, the build cost is charged separately.
Direct AS2 connections to partners such as Walmart, Target and Amazon carry no additional cost, and received documents and acknowledgments are free (VAT excluded).
Ask our AI assistant about this →How does your pricing compare with other EDI services?
EDI-VAN pricing is set at about 70% of the published prices of widely used global solutions. Documents you receive and 997 acknowledgments (reply messages confirming that a document was received) are free, and only the documents you send count toward your volume. There is no setup fee, and direct AS2 connections with large retailers are included at no extra cost. Please understand that we do not provide individual comparisons with specific providers.
Ask our AI assistant about this →How do I get a final quote?
You can get a final quote after contacting us and having a consultation. Please send us your company, the trading partner you want to connect with, the documents you will exchange, your expected volume, and your preferred start date, using the Contact us form on the home page or by emailing help@edi-van.com. A representative will review your request and get back to you, and we will provide a quote based on the consultation. If you would like to see a rough estimate beforehand, you can calculate it right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →What is the open package for the dedicated plan?
The open package is a one-time fee paid in the dedicated plan each time you open a trading partner (retailer). With this fee, EDI-VAN takes charge of testing and going live with that partner. Starting with the 850 purchase order and the 810 invoice costs about $2,500 per partner. Adding the 856 ship notice (a document that tells the partner in advance what was shipped and how it was packed) adds +$1,700. That makes about $2,500–4,200 per partner, separate from the annual fee (based on the custom plan). The prices for the direct and dedicated plans are still draft figures and not yet final; the final amount will be provided in a quote after consultation.
Ask our AI assistant about this →How much extra does it cost if my partner uses a different VAN?
If your partner uses a different VAN, documents are exchanged by connecting the two VANs, and only the actual communication cost incurred is billed separately from your fees. The amount depends on the volume of data exchanged, so we cannot give you a fixed figure in advance. Instead, we tell you the estimated amount before you start and set a monthly cap. If your partner receives documents via AS2 (a method of exchanging encrypted documents directly over the internet), there is no extra cost.
Ask our AI assistant about this →How much does EDI cost for a small supplier?
For one trading partner and one document type, the custom plan STARTER is $1,960 per year. This includes 4,000 sent documents and the connection registration and testing round trips. The direct plan, where you handle format conversion and testing yourself, is $1,250 per year under the same conditions (draft figure, not yet final). Received documents and acknowledgments are free and there is no setup fee (VAT not included). You can calculate the amount for your own conditions right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →Do VANs charge per transaction or per document?
EDI-VAN charges based on the number of documents sent; received documents and 997 acknowledgments do not count toward your volume. The annual fee is set by a package that bundles the number of trading partners, the number of document types, and the number of documents sent. For example, STARTER includes 4,000 sent documents. If you go over, $330 is added for every 1,000 documents. You can calculate the amount for your conditions right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →What do EDI providers charge per document?
Other providers' pricing varies from company to company, so I can't speak for them. Here is how EDI-VAN works. EDI-VAN does not charge a per-document rate; it uses annual bundled pricing. For example, STARTER costs $1,960 per year and includes 4,000 sent documents. Documents beyond that cost $330 per 1,000. Received documents and acknowledgments are free. You can calculate the amount for your own volume right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →How much does it cost to add another trading partner?
Adding one trading partner costs $330 per year as a base. However, each document type you exchange with the new partner is also counted separately. For example, that partner's purchase orders and invoices are 2 types, and each type costs $330 per year. If you grow to several trading partners, a larger bundle such as GROWTH may be cheaper. With the dedicated service, a one-time opening package is added for each trading partner, and if the other side uses a different VAN, actual communication costs are charged separately. You can calculate the exact amount right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →What is a typical EDI setup fee?
EDI-VAN's custom service has no separate setup fee. Every custom plan, including STARTER ($1,960/year), includes trading partner registration and a round of test documents. With the dedicated service, EDI-VAN handles starting up each trading partner, so a one-time opening package (about $2,500–4,200, not yet final) is added for each retailer. If you need work to connect automatically with your own systems, that is quoted separately. You can calculate the amount for your conditions right away with the calculator on the pricing page or with the AI assistant.
Ask our AI assistant about this →Is EDI mapping charged separately, and how much does it usually cost?
EDI-VAN does not charge for mapping separately; it is included in the annual fee. Mapping is «the work of adapting your company's data to the format the other party requires.» One document type for one trading partner counts as 1 mapping (for example, Walmart 850 purchase order + 810 invoice = 2 mappings). STARTER includes 1, GROWTH includes 3, and SCALE includes 10. If you need more, each additional mapping costs $330/year.
Ask our AI assistant about this →How much does web EDI cost per month?
EDI-VAN uses annual pricing rather than monthly pricing, and the web entry screen is included in every plan. The custom STARTER plan is $1,960/year, which works out to about $163 per month. Payment can be split into monthly installments. The self-service option, where you handle conversion and testing yourself, is $1,250/year (not yet final). VAT is extra, and the amount based on your trading partners and volume can be calculated right away with the calculator on the pricing page.
Ask our AI assistant about this →What is the cheapest EDI option for a small business?
For a small business, starting with the web entry screen or Excel is the least burdensome approach. You don't need a developer or an ERP.
- Custom STARTER $1,960/year: 1 trading partner, 1 document type, 4,000 sent documents. EDI-VAN supports conversion and testing.
- Self-service option $1,250/year (not yet final): suited to companies that can handle format conversion and trading partner testing themselves.
Received documents and acknowledgments are free, so the fewer documents you send, the lower your cost.
Ask our AI assistant about this →What are common hidden EDI fees?
EDI-VAN discloses in advance any costs that may arise on top of the base fee.
- Transmission fees when your trading partner uses a different VAN: shown separately at actual cost, with an estimate given before you start and a monthly cap.
- Trading partners, document types or sent documents beyond your bundle: $330 extra for each
- Work to connect your own system: quoted separately. The Dedicated plan has a one-time opening package per trading partner.
There is no initial setup fee, received documents and acknowledgments are free, and VAT is extra.
Ask our AI assistant about this →Is ERP integration included in the EDI subscription, and how much does it cost?
ERP integration is not included in the annual fee and is a separate quote. If you need integration, EDI-VAN can handle the "build the connection to your system" work. However, development inside the ERP itself is handled by your ERP vendor or IT staff. The Dedicated plan includes consulting that helps you design which data to pull from your ERP. If you start with the web entry screen or Excel, without integration, there is no additional cost.
Ask our AI assistant about this →Who pays for EDI when a retailer requires suppliers to use it, and can I make suppliers pay?
The company that uses EDI-VAN pays the EDI-VAN fees. When a retailer requires its suppliers to use EDI, the suppliers usually bear the cost of their own connection. How costs are shared with the retailer, though, should be confirmed against that retailer's guide and your contract with them. With EDI-VAN, received documents and acknowledgments are free, and connecting directly to large retailers over AS2 has no extra cost, which can help reduce the burden.
Ask our AI assistant about this →How much does a modern cloud EDI platform cost?
EDI-VAN is priced annually, at about 70% of the published prices of widely used solutions worldwide.
- STARTER $1,960/year (1 trading partner, 1 document type, 4,000 sent documents)
- GROWTH $5,880/year (3 trading partners, 3 document types, 12,000 sent documents)
- SCALE $19,600/year (10 trading partners, 10 document types, 40,000 sent documents)
There is no initial setup fee, received documents are free, and VAT is extra. The amount for your own requirements is calculated instantly in the calculator on the pricing page.
Ask our AI assistant about this →Which EDI method is cheapest for high volume?
If your partner accepts a direct connection (AS2, a method of exchanging encrypted documents directly over the internet), that is the least costly option. EDI-VAN charges nothing extra for AS2 direct connections. If your partner uses a different VAN (a network that receives documents and forwards them on your behalf), the VANs are linked and the documents are passed between them, and the actual transmission cost is shown separately from the fee. We give you an estimate before you start and set a monthly cap. The partner often decides which channel to use, so we set things up according to the guide your partner sends. The fee is based on the number of trading partners, the number of document types and the number of sent documents; received documents and 997 acknowledgments are free, and the lowest-cost combination for high volume is calculated instantly in the calculator on the pricing page or by the AI assistant.
Ask our AI assistant about this →What are kilo-character charges on a VAN, and why do VANs bill that way?
Kilo-character (KC) billing counts every 1,000 characters of data as one unit and charges transmission fees on that basis. The charge grows with the amount of data exchanged, not the number of documents. EDI-VAN's own fee is based on the number of sent documents, not on KC. KC costs arise only when your trading partner uses a different VAN, and the other VAN's transmission fee is billed separately at actual cost, exactly as charged. We give you an estimate of this cost before you start and set a monthly cap.
Ask our AI assistant about this →How does per-kilocharacter EDI pricing work?
KC pricing is calculated by counting the data you send and receive in units of 1,000 characters, then multiplying by the rate per unit. So even with the same number of documents, larger documents with more line items cost more. With EDI-VAN, this charge applies only when your trading partner uses a different VAN. The other VAN's communication fees are shown separately from your annual fee, at actual cost, and we tell you the estimated amount before you start and set a monthly cap. We confirm the specific rates and estimated amounts in a consultation.
Ask our AI assistant about this →Do EDI providers charge for both inbound and outbound documents?
No, EDI-VAN charges only for documents you send. Documents you receive from trading partners (for example, an 850 purchase order) and 997 acknowledgments (a reply confirming that a document was received successfully) are free. However, received documents also need format conversion, so they do count toward your number of document types. The number of sent documents is counted across all your trading partners combined.
Ask our AI assistant about this →Is testing included in the setup fee, or charged per testing cycle?
Custom plans include trading partner registration and testing, so there is no separate setup fee. For example, STARTER ($1,960/year) includes connection registration and a test round trip. With the self-service option, you run the partner testing yourself. With the fully managed option, EDI-VAN handles everything through to partner go-live, and a one-time onboarding package per partner (about $2,500–4,200, a draft that is not yet final) is charged separately. You can get the amount for your specific conditions right away with the calculator on the pricing page or through the AI chat.
Ask our AI assistant about this →Do EDI providers charge for map changes?
Whether changing a mapping that is already in use (adapting your company's data to the format your partner requires) costs anything is not set in the public price list, so we confirm it in a consultation. What the price list does include is the amount for adding a new document type: $330 per year for each additional document type. Please leave the scope of the change and the reason in a Contact us inquiry, and a representative will check and get back to you.
Ask our AI assistant about this →Is web EDI cheaper than integrated EDI?
EDI-VAN's EDI fees are set on the same basis regardless of how you submit and receive documents. The basis is the number of trading partners, the number of document types, and the number of sent documents. If you start with the web entry screen or Excel files, no development is needed, so there are no extra costs. If you need automatic integration with your own system (such as an ERP), "Integration with your system" is added as a separate quote. If your document volume is not large, starting with web entry is also an option.
Ask our AI assistant about this →Are VAN fees included in EDI pricing?
The EDI-VAN network usage fee is included in the price. For trading partners you connect to directly via AS2 (a method of exchanging encrypted documents directly over the internet), such as Walmart, Target and Amazon, there is no additional cost. If your partner uses a different VAN (a network that receives documents on your behalf and forwards them), the VANs are interconnected to pass the documents along. In that case, the actual communication costs are billed separately from the fee. We tell you the estimated amount before you start and set a monthly cap.
Ask our AI assistant about this →Is technical support included in the monthly EDI price?
Support scope depends on the service type, and pricing is annual rather than monthly (you can pay in monthly installments).
- Direct: We provide the transmission network and entry screens, and respond to errors during operation on request.
- Custom: We support format conversion and partner testing, and respond to errors on request. SCALE includes priority support.
- Dedicated: We handle everything through partner go-live, and we find problems first and contact you.
Whether additional fees apply depending on the scope of your requests will be confirmed in a consultation.
Ask our AI assistant about this →Are there overage fees if we exceed our monthly transaction limit?
EDI-VAN prices by the annual number of «sent documents», not by a monthly limit. If you exceed the number included in your bundle, $330 is added for every 1,000 documents. Received documents and 997 acknowledgments do not count toward the total. For the amount that fits your expected volume, use the calculator on the pricing page or the AI assistant.
Ask our AI assistant about this →Are acknowledgments like 997s included in EDI pricing?
No, 997 acknowledgments (reply messages confirming a document was received) are free. Documents received from your trading partners also do not count toward the total; only the documents you send are reflected in the price. However, received documents also need format conversion, so they are included in the number of document types.
Ask our AI assistant about this →Is per-trading-partner pricing better than per-document pricing?
EDI-VAN does not make you choose between the two. The annual price reflects the number of trading partners, the number of document types, and the number of sent documents together. The calculator shows the lowest amount among the STARTER, GROWTH, and SCALE bundles with add-on items included. This gives the right amount both when you have few partners and high volume, and when you have many partners and low volume. Received documents and 997 acknowledgments are free. For the amount under your own conditions, use the calculator on the pricing page or the AI assistant.
Ask our AI assistant about this →Are EDI contracts usually month-to-month or annual?
EDI-VAN pricing is annual (in US dollars, excluding VAT). Payment in monthly installments is also possible. The specific contract method and billing details will be explained after a consultation. There is no instant online sign-up or card payment screen; you start by contacting us.
Ask our AI assistant about this →Do EDI providers offer discounts for annual contracts?
We cannot promise a separate discount. EDI-VAN pricing is set on an annual basis from the start. It is priced at about 70% of the published pricing of widely used global solutions, and received documents and acknowledgments are free. A final quote is provided after you contact us and go through a consultation.
Ask our AI assistant about this →What should an EDI contract include?
An EDI contract typically includes the following:
- Scope of service: the trading partners to connect, document types, and transmission method
- Fees: annual fee, additional items, and separate actual costs
- Records and data protection: document retention period and security
- Division of roles: the roles of the customer and the service provider
The specific contract terms for EDI-VAN (such as the scope of liability) are explained at the contract stage.
Ask our AI assistant about this →Are there cancellation fees for ending an EDI contract early?
Contract terms such as early termination and cancellation fees are explained at the contract stage. This is not covered in our public information, so we cannot give a definite answer here. If you have questions, please leave them through Contact us or at help@edi-van.com, and a representative will check and get back to you.
Ask our AI assistant about this →Are there transaction, mailbox, or data-volume limits?
Document volume is based on the number of «sent documents» included in your plan, and if you go over, you can add more. For the custom plans, STARTER includes 4,000 documents per year, GROWTH includes 12,000 per year, and SCALE includes 40,000 per year. Any volume beyond that is added in blocks of 1,000 documents at $330 each. Received documents and 997 acknowledgments do not count toward the total and are free. For data-volume limits, we will confirm the details in a consultation, so please leave a request through Contact us.
Ask our AI assistant about this →Does the contract include a minimum commitment or automatic renewal?
Contract terms such as the commitment period and renewal are explained at the contract stage. What is publicly available is that fees are annual (in US dollars, excluding VAT) and can be paid in monthly installments. A confirmed quote and contract terms will be worked out together with you after a consultation. Please leave a request through Contact us.
Ask our AI assistant about this →Does the contract guarantee a specific uptime percentage, and what compensation applies if it's missed?
Service levels such as uptime and the related compensation terms are explained at the contract stage. Here is what we can say about how the service operates:
- Documents are exchanged automatically 24 hours a day, even when no one is present.
- Registered customers can see the documents they have sent and received, along with their status (delivered, acknowledged, error), on screen.
- With the dedicated-support plan, EDI-VAN checks first for things such as missing acknowledgments or rejections from the trading partner, and contacts you first.
For more details, please send a request through Contact us.
Ask our AI assistant about this →How can I reduce EDI costs for low-volume suppliers?
If your volume is low, you can keep costs down with a small plan and input methods that require no development.
- Received documents and 997 acknowledgments are free, and only sent documents count toward the total.
- The custom STARTER plan is $1,960 per year (1 trading partner, 1 document type, 4,000 sent documents) with no separate setup fee. If you can handle conversion and testing yourself, there is also the self-service plan ($1,250 per year, a proposal not yet finalized).
- Starting with the web entry screen or Excel files lets you use the service without integration development costs.
- There is no additional charge for connecting directly with large retailers via AS2 (a method of exchanging encrypted documents directly over the internet).
Amounts for your specific conditions are calculated instantly with the calculator or AI consultation in the pricing guide.
Ask our AI assistant about this →Is API integration cheaper than EDI for a small business?
Which one is cheaper depends less on the connection method and more on what your trading partner requires. If a retailer requires EDI, an API alone cannot replace it. Your data has to be converted into the format the partner specifies and sent that way. EDI-VAN pricing is based on the number of trading partners, the number of document types, and the number of documents sent. An API is just one of the ways you can submit and receive documents. If you need API integration work, we handle «building the integration with your system» under a separate quote. For small businesses, there is also a way to start without any development, using the web entry screen or Excel files.
Ask our AI assistant about this →Is there any free EDI software for a small business?
EDI-VAN is not free software. It is a service that you pay for with an annual fee. However, small businesses can still get started with a lighter burden. You can exchange documents using the web entry screen or Excel files without buying any separate program, and there is no setup fee for the Custom type. Received documents and 997 acknowledgments are free. We do not provide information on other products, so thank you for your understanding. Amounts for your specific conditions can be calculated right away with the calculator on the pricing page or with AI consultation.
Ask our AI assistant about this →Are there EDI providers with no setup fee?
EDI-VAN's Custom type has no separate setup fee. STARTER includes connection registration and a test round trip. There is also no extra charge for connecting directly (AS2) with large retailers. However, the following items are charged separately:
- The per-partner opening package for the Dedicated type
- Building the integration with your system (separate quote)
- EDI ERP setup
- Actual communication costs when your partner uses a different VAN
We do not compare other providers, so thank you for your understanding.
Ask our AI assistant about this →Should I choose a monthly EDI plan or pay per transaction?
EDI-VAN is neither a monthly flat fee nor pure per-transaction billing. It is an annual fee that includes a set number of documents. Each plan has a set number of trading partners, document types, and documents sent. Only the volume above that is added in blocks of 1,000 documents ($330), and you can pay in monthly installments. Received documents and 997 acknowledgments are free, so they do not count toward the document total. Which approach is better depends on your volume, so use the calculator on the pricing page or AI consultation to calculate it right away for your own conditions.
Ask our AI assistant about this →Is outsourcing EDI cheaper than building it in-house?
In general, if you do not have dedicated development and operations staff, outsourcing is often less of a burden, but it depends on your company's situation. Building it in-house means you take on everything yourself: the direct connection environment, format matching (mapping, which is fitting your data to the partner's format), retailer testing, and monitoring during operation. EDI-VAN splits this work up by service type. If you are able to do it yourself, choose the Self-service type; if you need help with conversion and testing, choose the Custom type; and if you want us to also handle go-live and monitoring, choose the Dedicated type. Amounts for your specific conditions can be calculated right away with the calculator on the pricing page or with AI consultation.
Ask our AI assistant about this →Will I be charged separately for each retailer or trading partner?
Yes. As you add trading partners, both the number of partners and the number of document types increase, and this is reflected in your fee. A document type is counted as «one document of one trading partner». For example, a Walmart 850 purchase order and 810 invoice count as 2 types. If you go beyond what your plan includes (STARTER 1 partner, GROWTH 3 partners, SCALE 10 partners), $330 per year is added for each additional partner and $330 per year for each additional document type. The calculation uses whichever of these bundles is cheapest. The Dedicated type has a one-time opening package for each trading partner, charged separately.
Ask our AI assistant about this →Are there ways to reduce the initial cost of EDI?
You can reduce the initial cost by choosing your starting scope and your input method.
- The custom plan has no setup fee, and partner registration and test exchanges are included in STARTER.
- If you start with the web input screen or Excel files instead of building an integration, there is no implementation cost.
- Within the scope your retailer requires, you can open only the documents you really need first, and add trading partners or documents one at a time as you grow.
- A direct connection (AS2) with a large retailer has no additional fee.
Fees can also be paid in monthly installments, and the amounts for your specific conditions are calculated instantly with the calculator on the pricing page or with AI chat.
Ask our AI assistant about this →Are trading partner fees charged monthly or annually?
Trading partner fees are annual. If you go beyond the number of partners included in your plan, each additional partner costs $330 per year. Each document type you exchange with that partner also costs $330 per year. Fees can be paid in monthly installments, are quoted in US dollars, and exclude VAT. A confirmed quote is provided after a consultation via Contact us.
Ask our AI assistant about this →Do EDI providers charge mailbox fees?
EDI-VAN's published pricing has no separate fee for using a mailbox (VAN mailbox). Transmission networks (AS2, VAN, SFTP, API) are provided as standard on all plan types. The annual fee is determined only by the number of trading partners, the number of document types, and the number of documents sent; received documents and 997 acknowledgments are free. However, if your trading partner uses a different VAN, there is a separate actual communication cost for relaying documents between the VANs. This amount is shown separately from the fees, and we tell you the estimated amount before you start.
Ask our AI assistant about this →Are there fees for archived EDI documents?
The published price list has no separate item for document storage costs. The retention period depends on the plan; for example, SCALE includes 3 years of storage. If you need to keep documents longer than the period set for your plan, we will confirm the terms and cost in a consultation. If you note the retention period you need in your Contact us inquiry, we will advise you on it together.
Ask our AI assistant about this →Are AS2 certificates charged separately?
You can use a direct AS2 connection at no additional fee. AS2 is a method of exchanging encrypted documents directly with your partner over the internet, and it is mainly required by large retailers such as Walmart, Target and Amazon. EDI-VAN helps prepare the connection during partner registration and testing. However, the published price list has no separate item showing whether any certificate-related costs are charged separately, so we will confirm this in a consultation.
Ask our AI assistant about this →Do EDI providers charge for API access?
Using the API does not add a separate usage fee. The API is one of the connection methods provided as standard, along with the input screen, Excel/CSV, and automatic file transfer (SFTP). The fee is determined in the same way however you submit documents: by the number of trading partners, the number of document types, and the number of documents sent. However, if you ask EDI-VAN to do the integration work of connecting your system to the API, that work is quoted separately as "building the integration with your system."
Ask our AI assistant about this →Do EDI providers charge for failed or rejected transactions?
Whether failed or rejected transmissions count toward your volume is not set out in our public materials, so we will confirm it with you in a consultation. Pricing is based on the number of documents sent; documents you receive and 997 acknowledgments are free. EDI-VAN checks the format and content of a document before sending it and tells you first if there is a problem. This helps reduce the chance of an incorrect document going out as it is.
Ask our AI assistant about this →Can EDI prices increase during a contract term?
The terms for price adjustments during a contract term are explained at the contract stage. Prices are annual and based on US dollars, and amounts in local currency are approximate values calculated at that day's exchange rate. Please note that the Direct and Dedicated plan prices are still draft figures and not yet final. You can get a confirmed quote and the contract terms in a consultation after you contact us.
Ask our AI assistant about this →What renewal terms should I watch for in an EDI agreement?
EDI-VAN's specific renewal terms are explained at the contract stage. Before renewing, we recommend comparing the items below with your usage over the past year:
- Whether the number of trading partners and document types has increased or decreased
- Whether the number of documents sent exceeds your volume tier (if it does, a larger tier may work out better)
- The retention period and support level you need (Custom or Dedicated)
Prices for each set of conditions are calculated instantly with the calculator on the pricing page or with AI chat.
Ask our AI assistant about this →What is financial EDI?
Financial EDI is a broad term for sending money-related information, such as payments and remittance details, electronically in a set format. With EDI-VAN, retailers and suppliers can exchange the 820 Payment Order/Remittance Advice. The 820 is a document that tells the supplier how much the retailer paid against which invoice. Whether you need a setup that connects directly with a bank to process payments is something we will confirm in a consultation. Please note that issuing tax invoices (the National Tax Service e-tax invoice in Korea) is not an EDI-VAN service.
Ask our AI assistant about this →Who owns the EDI data, us or the EDI provider?
Rights and responsibilities such as data ownership are explained at the contract stage. EDI-VAN acts as a network that converts the documents you exchange with your trading partners into the right format and delivers them. For detailed terms, leave a contact request and we will confirm them during the consultation and contract process.
Ask our AI assistant about this →Do you offer an SLA for EDI uptime and message delivery?
Service level standards such as uptime and delivery time are explained at the contract stage. Within what is publicly available: documents are exchanged automatically 24 hours a day, even when no one is at the desk. You can see the delivery, acknowledgment and error status of each document on screen. If you have specific requirements, please include them in your Contact us request.
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